What Are SOAP Notes and How Can They Help My Business

When running a massage therapy business, you are not only dealing with the actual action of making sure that your client is happy with the massage itself, but you are also dealing with some medical concerns, as well. This is why it is important to sit down with your client before you take them on and come up with a dedicated plan of action when it comes to long-term care. This is where SOAP notes can come in handy.

Here’s what you need to know about SOAP notes and how they can help your massage therapy business.

Importance of soap notes

While SOAP notes might require a bit more time and effort than just simply jumping into the process of treating the patient, there are some reasons to collect them before you begin working with your client. SOAP notes are recognized throughout the medical industry and allow you to share information as needed with those outside your business. It can also be beneficial if you need other members of your staff to step in and help out.


When collecting that first bit of information about your client, you are going to need to dive in deep to what their main complaint is and what their main symptoms are. You might think you know what the problem is, but hearing it in their own words can not only help you to be more accurate, but can also help them to feel as though they are being heard. This leads to greater client loyalty and can also provide you insight that you might not otherwise have when treating your clients.


Having an objective outlook means that you collect data that can help you make an informed decision when it comes to treatment. For your massage business, you probably do not need to take vitals, but you might need to see the clients’ range of motion and be aware of any surgeries or former medical procedures they have had done in the past. This is where a massage therapy SOAP note example can be helpful since it can allow you to follow guidelines when it comes to care for your clients.


Once you have these types of notes available, you can then take the first step in determining how you are going to treat your client and which methods you want to use. Because you have taken the time to collect this data, you can make more informed decisions that can make the treatment process go faster and help clients achieve their goal of feeling better. Not only does this help you become a better massage therapist, but it also helps your clients feel as though you care about them.

In summary

By using SOAP notes, you are creating a better massage therapy practice that is likely to bring back clients and encourage referrals. They can only help your business grow and change for the better by providing a quality experience.

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