Technology has permanently altered the way we communicate. Twenty-five years ago, a phone was just a device used to speak to another person — now it’s a mini-computer that can do everything from sending emails to track your whereabouts. One of the newest advancements in telecommunications for businesses is the development of Voice Over Internet Protocol — or VoIP Phone Systems.
VoIP Phone Systems are a cost-effective way for businesses to manage their important communications and offer a variety of useful features that are hard to ignore. Finance Online reported that compared to traditional phone lines, VoIP Phone Systems saved businesses 90% on international calls and 75% on operational costs. That extra cash can be a huge benefit to growing businesses, in addition to the useful features these systems offer. Here is a look at some of the most popular features of VoIP Phone Systems for business owners in Canada.
Conference Calls: Video conferencing and conference calls are a breeze with VoIP Phone Systems. Traditional landlines offer the ability to handle conference calls, but they can often be difficult and costly to set up. VoIP Systems are designed to handle conference calls and offer a simple video chat feature that can be useful, especially in a work-from-home environment.
Better Interactions with Clients: VoIP Systems offer state-of-the-art features that make client interactions more seamless and high-quality. Because they operate using Wi-Fi, not a copper phone line, businesses can connect with clients anywhere for free, as long as they have an internet connection. The video chat feature also allows you to speak to clients face to face, even if they are on the other side of the planet. Plus, there are useful features that VoIP Systems offer that allow you to stay on top of missed communications, like voicemail to email or call forwarding, so you never ignore an important client.
Simple Installation and Maintenance: Even though the name of the technology may intimidate non-techies, VoIP Systems are very simple to set up and require little ongoing maintenance, besides occasional Wi-Fi failures. If you do experience issues, most companies that offer VoIP Systems have dedicated IT and customer service reps who can help diagnose the issue and fix the problem. However, most VoIP systems are no more difficult to navigate than basic video conferencing apps like Zoom or Microsoft Teams.
VoIP Systems are the wave of the future in Canada and around the world, and if you want to stay ahead of the curb, you should seriously consider investing in one of these systems to help the growth of your small business. They not only offer innovative features; they also offer affordable subscription plans with no extended contracts. So, if you’re looking to upgrade your business phone Canada and want a reliable and affordable service, you should consider making the switch to VoIP.